Issued by Eagle Protect

By accessing or using this site, you agree to these terms of use. If you do not agree to these terms you may not use this site. These Terms (and the provision of goods and services by us) are governed by and to be interpreted in accordance with New Zealand.

This Terms and Conditions document governs the use of Eagle Protect’s Service including shopping and participation in promotions run by Eagle Protect.


All intellectual property on this Site, including without limit, the text, graphics and copyright works is owned by Eagle Protect. Eagle Protect is the exclusive owner of all rights in the compilation, design, and layout of the Site and the intellectual property may not be used in connection with any third-party products or services or in any manner that disparages or discreditsEagle Protect. All other brands and names (including third-party product names) are the property of their respective owners.
Any use of materials on this site, including reproduction for purposes, modification, distribution, or republication, without prior written permission of the company, is strictly prohibited.

Use of the Service by You

Your right to use the Service is personal to you. You may not authorise others to use the Service, and you are responsible for all of your own use of the Service.
You may not download, modify, transmit, or otherwise, any material from the Service, for public or commercial purposes.

The Service's content, information, and advice is free of charge (unless otherwise stipulated). However, you are responsible for your own network and connection charges.

Other than connecting to Eagle Protect servers by HTTP requests using a web browser, you may not attempt to gain access to Eagle Protect servers by any means including, without limitation, by using administrator passwords or by masquerading as an administrator while using the Service or otherwise.

You agree not to disrupt, modify or interfere with the Service or its associated software, hardware and servers in any way and you agree not to impede or interfere with other’s use of the Service. You further agree not to alter or tamper with any information or materials on, or associated with, Eagle Protect and/or the Service.


This Service provides general information about Eagle Protect, a division of Eagle Direct Ltd and the products and services they offer. The information contained in the Service has been prepared for the purpose of providing information about Eagle Protect, its subsidiaries and the services and products they offer. Eagle Protect reserves the right to change, delete or move any of the material on the Service at any time without notice.

Eagle Protect and its affiliates shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access the Service. This includes viruses alleged to have been obtained from the Service, your use of or reliance on the Service or any of the information or materials available on the Service, regardless of the type of claim or the nature of the cause of action.

Policy Changes

Any changes to this policy will be posted here


1. Supply & Acceptance
1.1 The Supplier shall have an absolute discretion as to whether to supply the Customer with Goods or not and may cancel this agreement at any time in its absolute discretion, withhold any goods agreed to be supplied and/or require immediate payment of any goods so supplied.
1.2 Confirmation of an order following the giving of a quote or receipt of any goods will be deemed to be acceptance by the Customer of these Terms and Conditions, notwithstanding anything that may be stated to the contrary on the Customer’s order.

2. Price
2.1 The price of any goods supplied shall be the price as determined from time to time by the Supplier. Prices are subject to change without notice and are not GST inclusive.
2.2 Irrespective of all prices listed or quoted, all goods are supplied at the prices ruling at the date of delivery and the Supplier reserves the right to pass on to the Customer any change in price after acceptance of the Customers order.
2.3 If GST or other taxes are payable on goods supplied or on any amount payable the Customer shall pay such tax.
2.4 All prices are exclusive of freight costs, insurance charges and installation and maintenance costs, unless otherwise agreed by the Supplier and the Customer in writing.

3. Terms of Payment
3.1 Unless otherwise agreed by the Supplier payment is due within 30 days of the issue of an invoice by the Supplier to the Customer or delivery of the goods whichever is the earlier (“the due date”).
3.2 Payment of all monies will be made without set-off or deduction of any kind unless the Customer is a Consumer and is entitled to exercise any remedies pursuant to the Consumer Guarantees Act 1993.

4. Validity of Payment
4.1 The Customer acknowledges that:
4.1.1 all payments made to the account of the Customer with the Supplier are in the ordinary course of the Customer’s Business;
4.1.2 all payments received by the Supplier to the Customer’s account are received by the Supplier on the reasonably held belief as to the validity of those payments unless advised by the Customer and;
4.1.3 In accepting such payments on or after the due date for payment thereof the Supplier has altered its position in reliance on the validity of such payments.
4.1.4 All account holders must average an average of $300 per month to maintain an account with Eagle Protect.

5. Delivery
5.1 Subject to clause 9.2 the Supplier shall not be liable for any loss or damage to the goods during transportation even though such loss or damage may be caused by the Supplier’s negligence or other default.
5.2 Dates given for shipment or delivery are stated in good faith but are not to be treated as a condition of the sale. If delivery of the goods is delayed for any reasons whatsoever, the Supplier shall not be responsible or liable in any way to the Customer or any other party for loss sustained due to such delay.
5.3 The Supplier reserves the right to cancel delivery of the goods or such instalments thereof without prejudice to its rights to recover all sums owing to it in respect of deliveries already made.
5.4 Where the Customer does not take delivery of the goods by the delivery date specified or such later date as the parties agree, the Customer shall pay reasonable storage costs until such time as the Customer accepts the goods, such cost to be determined by the Supplier.
5.5 No claim for any discrepancy in orders will be admitted unless it is made in writing to the Supplier within 48 hours of delivery.
5.6 Delivery by the Supplier to a carrier or to any party acting on the Customer’s behalf shall be deemed to be delivery to the Customer.
5.7 The Supplier is not liable for any failure in its obligations to the Customer and shall be entitled to cancel or suspend delivery of the goods in the event of any delay or non-performance due directly or indirectly to wars, strikes, lock-outs, delays or defaults or manufacturers or suppliers, act of God, or any other cause (whether similar or dissimilar) beyond the reasonable control of the Supplier. The Customer shall have no claims whatsoever against the Supplier in consequence of any such failure, cancellation or suspension.

6. Default
6.1 Any failure on the part of the Customer to make payment when due shall constitute a breach of these Terms and Conditions for which the Customer shall be liable to compensate the Supplier by immediately making payment as liquidated damages (in addition to the amount due) of interest on the amount due from the due date until date of payment at a rate equal to 2% per month, such interest to accrue from the date payment was due until payment is made.
6.3 If the Customer is in breach of any of these Terms and Conditions or in breach of any other contract for supply with the Supplier, the Supplier shall be entitled to cancel this and any other contract for supply and seek damages accordingly.
6.4 Without prejudice to its other remedies the Supplier shall be entitled to cancel this and any other contract for supply with the Customer in the following circumstances.
6.4.1 If the Customer becomes insolvent or is adjudicated bankrupt; or
6.4.2 If a receiver is appointed in respect of the assets of the Customer; or
6.4.3 If the Customer no longer carries on business or threatens to cease carrying on business; or
6.4.4 If an arrangement with the Customer’s creditors is made or likely to be made; or
6.4.5 If the ownership of effective control of the Customer is transferred or the nature of the Customer’s business is materially altered and in that event all monies otherwise payable by the Customer in respect of any goods supplied by the Supplier shall become immediately due and payable.
6.5 The Customer shall pay all costs incurred by the Supplier, including costs on a solicitor own basis and debt collectors’ costs, incurred in the recovery or attempted recovery of outstanding money and the enforcement of these Terms and Conditions.
6.6 Payments by the Customer shall be applied first in reduction of interest, liquidated damages and costs due pursuant to this clause 6, the balance then being in reduction of any amounts due pursuant to clauses 3 or 5.

7. Ownership and Risk
7.1 Subject to clause 9.2 and notwithstanding that ownership in the goods may not have passed to the Customer risk in the goods shall pass to the Customer when the goods are delivered to the Customer or into the custody of the party acting on the Customer’s behalf or to a carrier and the Customer shall be obliged to insure the goods from the time of delivery to the Customer.
7.2 Notwithstanding anything else, legal and beneficial ownership of any and all goods shall remain with the Supplier until payment in full is made for them and for all other goods supplied by the Supplier to the Customer.
7.3 If payment is dishonoured or not made in whole or in part in respect of any of the goods the Supplier may (without prejudice to any of its other rights) recover and/or resell the goods or any of them and may (without the necessity of giving notice) enter upon the Customer’s premises or any other place where the goods and/or the mixed goods are stored by its servants or agents for that purpose (and the Customer grants to the Supplier an irrevocable right and authority to so recover, re-enter and re-sell) provided that the Supplier may only recover and resell for its own account sufficient of the goods and/or the mixed goods to satisfy all unpaid liabilities in respect of the goods and the costs of resale. If any excess is recovered by the Supplier, it shall not be liable in damages but shall account for the excess to the Customer.
7.4 Until payment is made in full by the Customer for the goods, the Customer holds the goods as bailee for the Supplier and will store the goods in such a manner that they are clearly identifiable as the property of the Supplier and will keep separate records in respect of the goods.
7.5 If the goods are sold or otherwise disposed of by the Customer prior to receipt by the Supplier of payment in full, the Customer will have been deemed to have done so as agent for the Supplier and the proceeds of such sale will be the property of the Supplier. The Customer will hold the proceeds of such sale on trust, on account for the Supplier, and keep them in a separate fund from its own money.
7.6 If any of the goods are mixed or incorporated in other goods (the “mixed goods”) before payment is received, the Customer agrees that the property in the mixed goods shall be and remain with the Supplier until such payment has been made in full. The Customer shall hold the mixed goods as bailee for the Supplier and will store the mixed goods in such a manner that they are clearly identifiable as the property of the Supplier and will keep separate records in respect of the same.
If the Customer sells the mixed goods it will hold the proceeds of such sale on trust for the Supplier and will account to the Supplier for the value of the goods and keep the proceeds in a fund separate from its own money and will keep separate records in respect of such money.
7.7 Where the Supplier has reasonable cause to believe:
7.7.1 The Customer has not strictly complied with these Terms and Conditions and in particular, defaults of payment;
7.7.2 Any of the circumstances in clause 6.4 exists or is likely to occur.
The Supplier may recover any or all of the goods or the mixed goods and re-sell the goods or mixed goods and for such purpose may at any time of the day or night and without the necessity of giving notice enter by force if necessary upon any premises where such goods or mixed goods are reasonably thought to be stored (and the Customer grants to the Supplier an irrevocable right and authority to so recover, re-enter and re-sell).
7.8 In exercising its rights pursuant to this clause, the Supplier shall be entitled to deduct from any sale of goods or mixed goods recovered from the Customer all the liabilities and expenses (including legal expenses on a solicitor own client basis) incurred by the Supplier in enforcing or attempting to enforce its rights pursuant to this clause 7.

8 Personal Property Securities Act 1999
8.1 Expressions used in this clause in quotation marks have the meaning prescribed to them in the PPSA.
8.2 As security for payment of the price of the goods and payment of any other amount owed by the Customer to the Supplier from time to time and as security for the performance by the Customer of the obligations set out in these Terms and Conditions the Customer grants the Supplier a “Security Interest” in the goods.
8.3 The Supplier reserves the right at its discretion to register a “financing statement” in the Personal Property Securities Register to perfect its “security interest” in the goods.
8.4 The costs of registering a “finance statement” or a “financing change statement” shall be paid by the Customer and where applicable, debited by the Supplier against the Customer’s account with the Supplier.
8.5 On the request by the Supplier the Customer shall promptly execute any documents and do anything else required by the Supplier to ensure that the “security interest” created under these Terms and Conditions constitutes a “perfected security interest” over the goods.
8.6 The Customer shall not agree to allow any person to file a “financing statement” over any of the goods without the prior written consent of the Supplier and shall notify the Supplier immediately if it becomes aware of any person taking steps to file a “financing statement” against any of the goods which are subject to clause 8 of these Terms and Conditions and in respect of which credit has been extended by the Supplier to the Customer.
8.7 The Customer and Guarantor hereby waive their respective rights to receive a “verification statement” in respect of any “perfected security interest”.

9. Consumer Guarantees Act 1993
9.1 Where the Supplier is supplying goods to the Customer for business purposes within the meaning of the Consumers Guarantees Act 1993 and pursuant to section 43 thereof the provisions of that Act shall have no effect.
9.2 Where the Supplier is supplying goods to the Customer for other than business purposes the provisions in clauses 5.1, 7.1 and 11 hereof shall have no effect and the provisions of the Consumer Guarantees Act 1993 shall apply.
9.3 Where the Customer supplies goods to a person acquiring them for business purposes it shall be a term of the Customer’s contact with the purchaser thereof that the Consumers Guarantees Act 1993 does not apply in respect of the goods

10. Credits
Credits sought for returned goods are at the Supplier’s exclusive discretion and the goods must be:
10.1.1 Returned within seven days of receipt;
10.1.2 Returned free into the Supplier’s store, all transportation charges, insurance, taxes, duties and additional charges being borne by the Customer;
10.1.3 In as new condition in the Supplier’s original containers, unsoiled and undamaged; and
10.1.4 Accompanied by the number and date of supplying invoice.
10.2 Where the Supplier agrees to give a credit for returned goods the Supplier may charge a restocking fee of 15% of the retail price of the goods at the date of the return of the goods.

11. Warranties and Conditions
11.1 This clause 9 shall apply except where the Customer is a consumer (as that term is defined in the Consumer Guarantees Act 1993)
11.2 All representations or terms (including any condition or warranty expressed or implied by law, statute or otherwise) not expressly included in these terms and conditions are hereby expressly excluded.
11.3 No action or claim may be brought against the Supplier unless notice of such claim is brought within 30 days of despatch of the goods to the Customer and the Supplier shall be released from all or any liability unless proceedings are brought in a Court of competent jurisdiction within one year of accrual of any cause of action.
11.4 The Customer undertakes to insert a similar provision to this clause 9 in its terms and conditions of trade with any business or non-consumer purchaser it re-supplies with the goods and further undertakes to indemnify the Supplier from any loss or liability incurred as a direct result of its failure to include such a provision.

12. Limitation of Liability
12.1 The Supplier’s liability, in any case, shall be limited to the purchase price of the goods in respect of which such liability arises. The Supplier shall have no further liability or responsibility for any direct, indirect or consequential injury, loss or damage whatsoever arising PROVIDED THAT where the goods are not supplied for business purposes this clause 12.1 shall not prevent a Customer who is a Consumer under the Consumer Guarantees Act from exercising any remedies that Customer may have under that Act.

13. General
13.1 Severability - If any of the terms and conditions is held by a Court to be ineffective by virtue of non-registration, illegality or otherwise, then such condition or part of it, shall be severed from all other conditions without affecting the validity or enforceability of all other conditions or part of them.
13.2 Amendments - The Supplier may amend these terms and conditions by giving the Customer at the last known address notice in writing of such amendments.
13.3 Applicable Law - The parties agree that this contract shall be subject to the laws of New Zealand and subject to the exclusive jurisdiction of the New Zealand Courts.
13.4 Privacy Act - The Customer agrees that the Supplier may obtain credit reports from Credit Reporting Agencies and other credit providers for the purpose of assessing this and any other application you make for commercial credit. The Customer further agrees the Supplier may obtain credit information from Credit Reporting Agencies from time to time for the purpose of reviewing and assessing the Customer’s commercial credit availability. The Supplier may disclose to any Credit Reporting Agencies any information in the Supplier’s possession relating to your credit Facility.
13.5 Disputes - The Customer shall notify the Seller of any dispute in writing forthwith. Both parties will attempt to resolve the dispute in good faith within 14 days of that notice. Pending resolution of any dispute, the Customer shall pay that part of the invoice not in dispute in the manner and time set out herein.
13.6 Arbitration - Any dispute or difference arising as to the interpretation of the contract or the rights or obligations of either party other than the Seller’s right of recovery of price or goods shall be referred to arbitration under the Arbitration Act 1996 or any Act passed in amendment thereof or in substitution therefore.

14 Interpretation
14.1 Where the term is used herein the “Supplier” includes its successors and assigns, the “Customer” herein includes its successors and assigns, the “goods” means any goods supplied to the Customer by the supplier, and “delivery” shall include when the goods are uplifted from the Supplier. “PPSA” means the Personal Property Securities Act 1999.