Our Distribution Centre is based just under the Port Hills in Christchurch

Our Distribution Centre is based just under the Port Hills in Christchurch. 

You can track your order online by clicking the track and trace link in your order confirmation email or by contacting us on 0800 633468.

Delivery Service Standard

 Rural delivery
Local Same Day Sprint
Not Available
South Island Overnight
North Island 3 Days
North Island Overnight
Not Available

  • Estimated delivery times are between 10am and 12pm business days only.
  • Faster delivery times are available upon request. Please contact a Customer Advocate on 0800 633468 for more information.
  • Any orders made after 3.00pm may be shipped the following business day.
  • Our products are shipped freight FREE.*

Fair Use Policy Applies*

Our Fair Use Policy is based on long-term average customer orders across our range. If your use is significantly and continually below this, we would like to talk to you to find the best solution possible by either increasing your average order size or you making a contribution towards freight costs.

Wholesale Customers*

Wholesale customers who purchase less than their carton rate, will have freight added to their order.

Dangerous Goods

Some products containing chemicals are endorsed as dangerous for carriage.  In these instances, we dispatch them with DG (Dangerous Goods) notes, which may result in an additional two days delivery time.