Shipping

While our Eagle Protect Head Office is in the heart of Christchurch's CBD, our distribution centre is based just under the Christchurch Port Hills, at Online Distribution, 52 Kennaway Road, Woolston.

Delivery Service Standards

Any orders made after 2.00pm will be shipped the following business day.

Estimated delivery times are between 10am and 12pm business days only.

Faster delivery times are available upon request. Please contact a Customer Advocate on 0800 633468 for more information.

Our products are shipped freight FREE.*

Destination	Price	Rural delivery
North Island 3 Days	Free	Free
South Island 2 Days	Free	Free
Christchurch Local Sprint	POA	Not Available
Urgent Deliveries	POA	Not Available

Fair Use Policy Applies*
Our Fair Use Policy is based on long-term average customer orders across our range. If your use is significantly and continually below this, we would like to talk to you to find the best solution possible by either increasing your average order size or you making a contribution towards freight costs.

Wholesale Customers*
Wholesale customers who purchase less than their carton rate, will have freight added to their order.

Dangerous Goods
Some products containing chemicals are endorsed as dangerous for carriage.  In these instances, we dispatch them with DG (Dangerous Goods) notes, which may result in an additional two days delivery time.  

Track & Tracing Your Order
You can track your order online by clicking the track and trace link in your order shipping confirmation email or by contacting us on 0800 633468. To find out more on how to do this, visit our blog, Track & Trace Your Orders.